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ITV chose Quicklink TX for Ultra Low Delay Audio and Video for Lorraine show

Customer Story

[vc_row][vc_column][vc_column_text]Lorraine is the early weekday morning, lifestyle and entertainment show for ITV presented by Lorraine Kelly. Every Thursday, the Lorraine show features live consultation with Dr Hilary Jones where members of the public can obtain the latest health news and advice.

The Lorraine team required a solution to allow viewers to join the ‘Open Surgery’ segment to get health news and advice from Dr Hilary. One of the requirements needed by the Lorraine production team was to be able to speak to the callers through the Studio 3 Gallery Talkback system, which was made possible using the Quicklink TX Quad.

The Quicklink TX Quad allows the Loraine production team to queue up to 4 callers in a Virtual Waiting Room to speak to Dr Hilary during the ‘Open Surgery’ segment of Lorraine.

Before the production, producers send out Skype invitations to those that have pre-registered their interest on the show website. The production team are then able to line up the contributors on the Skype TX Controller management interface. John Barling of ITV explains: “Being able to professionally manage the contributors in a controlled environment is an important part of our workflow”.[/vc_column_text][vc_single_image image=”14366″ img_size=”large” add_caption=”yes” alignment=”center”][vc_column_text]

The Quicklink TX Quad, designed in partnership with Microsoft is a video call management system that enables professional reception and transmission of multiple Skype video calls through multiple SDI outputs. The Quicklink TX Quad supports both Video and Audio over IP as inputs and outputs. Features also include colour correction, HD recording and tally overlay return. The Quicklink TX Quad is also available with 4 channels of analogue XLR audio, allowing you to use separate channels of audio for each of the four simultaneous callers.

The Quicklink TX Quad is designed for live transmission with its high availability option. The dual power supply, raided swappable front loading drives and system monitoring with alert notification via SMS/SNMP/email offers piece of mind.


About ITV

ITV plc is an integrated producer broadcaster, operating the largest commercial family of channels in the UK. ITV broadcasts a wide variety of content on its family of free to air and pay channels. The ITV network consists of ITV, the largest commercial television channel in the UK, and digital channels ITV2, ITV3, ITV4, ITV Encore, ITVBe and CITV. ITV has the largest audience of any UK commercial broadcaster.


For more information regarding the Quicklink TX Multi and Quicklink TX Quad, speak to a member of the sales department on +44 1792 720880 or email

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